Refund policy

Return and Refund Policy
We want you to love what you ordered! If you’re not completely satisfied, we’re here to help.
1. Eligibility Criteria
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging with all tags intact.
2. Return Timeframe
You have [X DAYS] from the date of delivery to initiate a return request.
3. Non-Returnable Items
Items such as [E.g., innerwear, jewelry, or sale items] are non-returnable for hygiene/clearance reasons.
4. The Process
Step 1: Email us at [EMAIL ADDRESS] with your Order ID and reason for return.
Step 2: Once approved, we will arrange a reverse pickup (where available).
Step 3: After we receive and inspect the item, your refund will be processed to the original payment method within [REFUND PROCESSING TIME, e.g., 5-7 business days].
5. Damaged or Defective Items
If you receive a damaged product, please notify us within [X HOURS/DAYS] of delivery with photos of the damage. We will provide a free replacement or full refund immediately.
6. Return Shipping
[E.g., We offer free returns on all orders / A nominal fee of ₹XX will be deducted for return shipping.]